Feature Request

Filter customer contacts based on attributes such as tags, custom fields, behavior, and interaction history to quickly segment audiences and target the right customers for messaging and automation.

Import customer contacts to onboard your audience into the platform, and export contact data for backup, analysis, or integration with external systems, ensuring efficient and flexible customer data management.

Send a Messenger Utility Message beyond the 24-hour window to deliver important updates related to a user’s recent interaction, such as order confirmations, account updates, or service notifications, in compliance with Messenger Platform guidelines. https://developers.facebook.com/docs/messenger-platform/send-messages/utility-messages/

Delete a chatbot from the system to remove its configuration, flows, and associated data, and stop all future interactions and automations.

Introduce Viber as a new channel

Introduce Line as a new channel

Users need a way to send bulk messages to Messenger contacts for promotions, updates, and notifications. Similar to https://ahachat.com/help/docs/en/broadcast

Sửa tiếng Anh lại cho đúng Automate a series of scheduled messages to nurture leads, follow up with users, and guide them through a predefined journey over time. Similar to https://ahachat.com/help/docs/en/sequences

Pause the flow for a set duration or until a specific condition is met before continuing the conversation. Similar to https://ahachat.com/help/docs/en/smart-delay

Distribute users across multiple paths to run A/B tests, optimize performance, and compare different messaging or strategies. Similar to https://ahachat.com/help/docs/en/randomizer