Feature Request

Configure how often the Default Reply runs: always, once every hour, or once every 24 hours. This helps control reply frequency and prevent repetitive messages.

Build stronger relationships with your followers by automatically replying to story responses.

Track contacts and conversations generated from Click-to-WhatsApp Ads (CTWA). Automatically identify which ad, campaign, and ad set each contact came from, view CTWA attributes in the contact profile and Team Inbox, and measure campaign performance with built-in analytics. This helps you attribute leads accurately, optimise ad spend, and improve conversion rates.

Connect ChatbotX with Meta Conversions API to send server-side conversion events from your conversations and customer journeys. Track leads, purchases, and other key events more reliably, improve attribution, and help Meta optimize your campaigns based on real business outcomes.

The Enterprise Edition is a proprietary version of the platform designed for organizations that need advanced features such as White Labeling, Audit Logs, Team Member Management, and SSO/SAML. Built from the same GitHub repository as the Community Edition, it adds proprietary features, enterprise-grade capabilities, and direct support for commercial use. Businesses can upgrade from the Community Edition without reinstalling the platform, making it easy to scale as their needs grow.

Allow users to refresh all permissions for their connected channels at once, reauthorizing and syncing the latest permissions without having to reconnect each account individually.

Flow triggers based on end-user message keywords are already supported: https://chatbotx.io/docs/automation/keywords This enhancement adds support for triggering a Flow when a message sent by a bot or team member contains a specific keyword. This makes it easy to automate follow-up actions after manual replies or AI responses, such as assigning tags, updating contact fields, sending surveys, triggering additional workflows, or handing the conversation over to another AI Agent or team.

Automatically import your entire Instagram contact list and chat history to preserve conversation context.

Give your resellers full control over Bot Message Credits. Set your own pricing, let clients top up credits anytime, and generate recurring revenue under your own brand.

Create personalized digital membership cards, loyalty cards, coupons, certificates, and other dynamic images with real-time customer data. Automate loyalty programs and deliver unique visuals for every customer. Similar to AhaChat VIP Card: https://ahachat.com/help/docs/en/vip-card