Feature Request

Send and receive real-time data via webhooks to trigger events, sync customer information, and integrate seamlessly with external systems and services.

Define triggers to automatically initiate actions or flows based on customer events, behaviors, or specific conditions, enabling timely and contextual automation across interactions.

Define keywords to automatically trigger specific responses or flows when customers send matching messages, enabling instant, relevant, and automated interactions.

Deploy AI agents to handle conversations, understand user intent, and automate responses across channels, enabling personalized interactions and scalable customer engagement.

Analyze contact data to track user behavior, engagement, and lifecycle metrics, enabling better segmentation, personalization, and optimization of marketing and automation strategies.

Create and manage automated conversation flows using a visual builder to design user journeys, trigger actions, and deliver messages across multiple channels.

Introduce Zalo OA as a new channel

Introduce Whatsapp as a new channel

Introduce Facebook Messenger as a new channel